Below is a list of Frequently Asked Questions:

How quickly will I receive my order?

We aim to dispatch goods the day after payment is received, and the couriers quote 1-3 working days for delivery. 

How can I get in touch if my order is late?

Please email us on if your order has not arrived within 5 working days from placing your order; we will track the progress of your delivery with our couriers.

How much is freight?

We charge $5 per order for freight, however we offer free freight for all orders over $200, this is automatically applied at the checkout.

How do I access school and childcare discounts?

Please contact our customer services team via to get access 'super saver' pricing.